Privacy Policy
Effective Date: July 2, 2026
At Summit Plumbing Co., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.
Information We Collect
When you contact us or request service, we may collect:
Name
Phone number
Email address
Service address
Information you provide about your plumbing needs
We may also collect limited website usage information through cookies or analytics to improve our website.
How We Use Your Information
We use your information to:
Provide plumbing estimates and services
Schedule appointments
Respond to questions and service requests
Send invoices and receipts
Communicate regarding your service appointment
Improve our customer service and website
Text Messaging
By providing your phone number, you consent to receive calls and text messages from Summit Plumbing Co. regarding estimates, scheduling, appointment reminders, invoices, and customer service.
We do not send unsolicited marketing text messages.
Message and data rates may apply depending on your mobile carrier.
You may opt out of receiving text messages at any time by replying STOP to any text message or by contacting us directly.
For help, reply HELP to any text message, or contact Summit Plumbing Co. directly at 501-381-3812
Sharing Your Information
We do not sell, rent, transfer, share or otherwise disclose consumer personal information, including mobile numbers and SMS content, to any external organizations for any purpose except as strictly required to provide the requested service or by law.
We do not share SMS content with third parties or affiliates.
We may share information only when necessary to:
Process payments
Comply with legal requirements
Protect our rights or prevent fraud
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is completely secure.
Third-Party Services
Our website may use trusted third-party services such as website hosting, payment processing, analytics, or business communication providers to help us operate our business. These providers only receive the information necessary to perform their services.
Your Choices
You may contact us at any time to:
Request access to your personal information
Correct inaccurate information
Request that we delete your information where applicable
Opt out of text communications
Opt out by contacting Summit Plumbing Co. at 501-381-3812 or jeff@summitplumbingcompany.com
SMS Privacy Policy
If you provide your mobile phone number and opt in to receive text messages from Summit Plumbing Co., we may send you appointment reminders, scheduling updates, service notifications, estimates, invoices, and customer support messages.
SMS consent is not shared with third parties or affiliates for marketing purposes.
We do not sell, rent, transfer, or disclose your personal information, including your mobile phone number or SMS consent, to any outside organizations for marketing or promotional purposes.
Information is only shared when necessary to provide the requested service or when required by law.
We maintain reasonable safeguards to protect your personal information from unauthorized access or disclosure.
By providing your mobile phone number and opting in, you agree to receive SMS messages from Summit Plumbing Co. regarding appointments, estimates, invoices, scheduling updates, and customer support.
Message frequency varies depending on your service requests and appointments.
Message and data rates may apply.
If you have questions about this Privacy Policy or our text messaging practices, contact:
Summit Plumbing Co.
Phone: 501-381-3812
Email: Jeff@summitplumbingcompany.com
This Privacy Policy may be updated periodically. Changes will be posted on this page with a revised effective date.